Parts OnLine, Warranty OnLine, Support Documents OnLine - Customer Support Portal
Spare Parts Search & Order System
Product Registration and Warranty Claims System
One Place Stop - 360° Customer Support
On-line Parts search and Order system.Parts OnLine is an integrated online parts support system that can help small to medium sized OEMs perform like the well established market leaders.Companies that use the Parts OnLine system are more efficient.
On-line system for product registration/ownership, warranty handling, WRPO, RMA Enables dealers/customers with on-line tools related to product arrival, acceptance, registration, warranty claims, warranty & post-warranty period support.
Customer Support Portal is an integral solution targeting spare parts, service & support operations. It will bring your business closer to your customers and enhance your distributor relationships.
CSP is a bundle of products and services. It offers a suite of products, which provide complete line of web based solutions and online services to assist equipment manufacturers, distributors and end users.
For over 15 years of operation the we specialized in providing IT electronic services and IT consultancy for businesses mainly in machinery, construction, equipment rentals and hi-tech metal processing industries, educational & scientific organizations.
Our mission is to help customers in the areas of cost reduction and efficiency, promote productivity and outsource projects for equipment. This is achieved by offering integrated turn-key business solutions that are innovative and affordable.
Our team is comprised of training and marketing professionals along with software engineers, with many years of industry experience. Our priority is on helping companies increase the quality and efficiency of their spare parts and service support.
Our Team is comprised of training and marketing professionals along with software engineers, with many years of industry experience. Our priority is on helping companies increase the quality and efficiency of their spare parts and service support.
The solution that helping companies increase the quality and efficiency of their spare parts, service & support operations. CSP brings your business closer to your customers and enhance your distributor relationships. This system is ideal for businesses that are looking for a simple and cost effective solution they can implement in a short period of time.
Compete on the next level of business.
We have seen significant increases in user activity in our PartsOnline section with our user accounts increasing by 800% from 20 accounts to 200 accounts in the first 5 years.
The people who never sleep - quickest reply and fix to ANY ISSUE ... COST EFFECTIVE AND INNOVATIVE.
The system allows us to save time, organize our data, avoid mistakes. Our customers appreciate being able to use the online system to get the information they need instantly.
Let us know if you have any inquiries or would like us to call you back.
Transform your customer service support to a more profitable, streamlined and growing business.
AmericasSales & SupportChicago, IL, USA+1 708 572 0207 www.parts-and-warranty.cominfo@parts-and-warranty.com
EuropeSales & SupportStuttgart, Germany www.ersatzteile-und-garantie.com info@ersatzteile-und-garantie.com
EuropeSalesLondon, United Kingdom +44 203 239 9499 www.parts-and-warranty.com info@parts-and-warranty.com
Back OfficeProduction & SupportPlovdiv, Bulgaria +359 889 711 715 www.parts-and-warranty.com backoffice@parts-and-warranty.com
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